• After payment is cleared 98% of all items are dispatched within two business days, however please allow 5-10 business days for it to arrive.

  • Items will only be delivered on weekdays. Delivery is not available on weekends, public holidays or after business hours.

  • A re-delivery fee will be charged to buyers for items that are undeliverable and/or returned due to incorrect delivery address or unsuccessful delivery.

  • We cannot guarantee door to door delivery for every customer. Buyers in remote areas such as farms, islands, mining camps, small towns, or out-of-towners, etc. may need to collect from their nearest freight depot.

Pick-up Service

If you would prefer to pick-up your item, we provide a pick-up service from Melbourne warehouse. 

The addresss is Unit 10, 33-39 Corporate Boulevard, Bayswater, VIC, 3153.

The time is 11:00-14:00 of Monday, Wednesday, Friday.

Please contact with us at 0449959307 to comfirm the meeting time when you go to warehouse is not in above open time.